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Frequently Asked Questions

Remote desktop protocol, a client computer can connect to and use a host computer or server from another endpoint.

In other terms, RDP is a technology that connects computers over an internet connection and enables one computer (the RDP client) to see and interact with the other computer (the RDP server host) remotely using its keyboard and mouse.

Apart from Starter, Basic and USA RDP, all plans include Full Admin Access.

At the moment, we don't offer any trials as all our plans are affordable. However, you are fully backed by our 48 hours money back assurance if you are not fully satisfied with out service. More details at Refund Policy

Usually delivery is within 2 hours of payment, but in some cases it can take upto 12 hours.

We accept majority of payment methods. It includes Credit and Debit Cards, Paypal, Bitcoin(BTC), and other crypto currencies(Ethereum, Litecoin, and more)

Facing issues on the server? No need to worry, our support team is here to get your problem sorted out. Just open a ticket here.

RDP FAQ's

RDP offers several benefits:

  • Remote Access: Work from anywhere on a computer located elsewhere.
  • Centralized Software: Install software on the RDP server and access it remotely.
  • Collaboration: Multiple users can connect to the same RDP session for collaboration.
  • Troubleshooting: IT professionals can use RDP to fix issues on users' computers remotely.

We primarily offer RDPs with Microsoft Windows Server 2012. This edition provides optimal performance and efficient resource usage. For other Windows operating systems, please contact us for a custom solution.

Yes! RDP clients are available for a wide range of devices, including:

  • Windows computers
  • macOS computers
  • Android smartphones and tablets
  • iOS devices (iPhone and iPad)

RDP has built-in security, but overall security depends on configuration and usage. Here's what we do and what you should do:

Our Actions:

  • Strong Passwords
  • Network Security
  • Regular Updates

Your Responsibility:

  • Avoid Weak Passwords
  • Firewall (if possible)
  • Consider a VPN
  • Be Alert

VPS FAQ's

A VPS (Virtual Private Server) is a hosting solution that bridges the gap between shared hosting and dedicated servers. A physical server is divided into multiple virtual environments, each acting like a standalone server.

With a VPS, you get your own allocated portion of resources (CPU, RAM, storage) and a dedicated IP address. This means your VPS performance isn't affected by other users on the same physical machine like with shared hosting.

VPS hosting offers several benefits:

  • Performance & Reliability: Get dedicated resources for consistent performance.
  • Customization: Choose your operating system (Windows or Linux) and installed software.
  • Control: You typically get root/administrator access for full configuration control.
  • Scalability: Easily upgrade/downgrade your resources as needed.
  • Cost-effectiveness: Strikes a balance between price and power.

[Answer Yes or No] If you do, briefly explain the level of management provided (e.g., software updates, security monitoring, technical support). If not, just state that unmanaged plans are offered, focusing on the full control users have.

With our VPS plans, you'll receive full root (Linux) or administrator (Windows) access. This allows you to:

  • Install and configure any compatible operating system
  • Run your choice of web server, database, or other applications
  • Manage users and permissions
  • Implement custom security measures
  • Use our provided control panel for easy management of key resources and settings

Yes, our VPS plans are easily scalable. You can upgrade or downgrade your RAM, CPU cores, or storage directly from your control panel to match your changing requirements.

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